Safe and Secure

One reason our software for non-profits is so good

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At CTK, the security of your database is our top priority. CTK uses state-of-the-art equipment and technology to safeguard the confidential nature of your data. Your data is automatically encrypted while in transit between your computer and our servers. The technology that makes this possible is the Secure Sockets Layer protocol- SSL. CTK uses the largest commercially available cipher key size of 128 bits, providing the best protection against Internet eaves-droppers who may attempt to intercept your data. This tried-and-true technology is used world-wide to protect information that is sent across the Internet.

When your data reaches the servers, it is heavily secured both physically and electronically. Internet traffic that is sent to and from our servers is electronically monitored. Each server is individually governed by a system that prevents unexpected Internet data from being processed by our server software. Intrusion Detection Systems, virus scanning, automated system checks, remote logging, and other measures guard against unauthorized access. These steps to assure security combined with regular system maintenance and audits assure that your database is kept safe.

• The ODM servers are secured in an Internet datacenter facility protected by CCTV surveillance cameras, advanced access control, and 24×7 manned security.
•  Electricity for the servers is provided by parallel and redundant UPS systems, Caterpillar diesel generators with 6,000 gallons of fuel, 3,000 Amp 480 Volt parallel Automatic Transfer Switches, and infrastructure lightning protection systems.

• Fire suppression is provided by a non-water based FM-200 system and a dual interlock, dry pipe, pre-action sprinkler system.
• Our ODM servers are connected to the Internet by quadruple-redundant OC-48 connections to Time Warner, El Paso Global Networks, Qwest, and Grande Communications, as well as an OC-12 to Southwestern Bell.

CTK’s corporate office sits behind custom-built network hardware which extensively controls, tracks, and reports access to our internal infrastructure.
Our technical staff exclusively use encrypted technologies to communicate with ODM servers and work with your database.

CTK stores data using redundant hardware technologies, fault tolerant software, real-time mirrored database infrastructure, and fault tolerant journaling file systems.

Your database is backed up in three separate physical locations – in both the US and the UK, by means of two separate mechanisms. Backups are stored on two different types of media. With CTK, you can be sure your data will never be lost.

Our security measures facilitate compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the UK Data Protection Act of 1998. CTK is a Safe Harbor certified service provider.