CTK Support
CTK is committed to providing the best data management solution for your organization and the most responsive customer service and support. We offer a variety of implementation, training, consulting and customization services based on your organization’s specific needs and goals.
Outcomes Resource Group
CTK’s Outcomes Resource Group compliments our software solutions with consulting services to help you identify strategic technical, operational and outcomes-based objectives, configure your system to meet those objectives, and position you and your staff to get the most out of your investment in CTK.
We help you maximize the capabilities of our technology to meet your organization’s needs, so you can focus on what really matters – serving your community.
For more on the Outcomes Resource Group, please click on the Consulting tab to the right.
Responsive and Personal Service
CTK is committed to providing the best data management solution for your organization and the most responsive customer service and support. We offer a variety of setup, training, consulting and customization services based on your organization’s specific needs and goals.
“CTK is commited to providing our customers with the highest level of service in the industry.”
Having worked with and supported literally hundreds of organizations of all types and sizes, CTK brings more expertise in providing data management solutions to nonprofit and government organizations than almost any other software provider.
Each CTK customer is assigned an Account Team consisting of an account manager to serve as the lead liaison for almost all CTK customer interaction, a programmer to work on technical issues and custom functionality, and a sales person to assist in routing additional needs to appropriate CTK channels.
Through the Account Team, CTK builds strong relationships with your project team, gets to know your organization and its mission, and provides the personal, responsive support to ensure your project’s success.
Providing leading edge software solutions is only a part of what we do at CTK!
Outstanding, unsurpassed customer attention and support are at the core of everything we do. We understand that even the greatest technology has its limits in value if it is not properly supported.
As the result of our unwavering effort to provide the best possible support to the people of the organizations that we work with, CTK has been recognized, not only by our customers but also our industry.
CTK is the two-time recipient of the CompTIA Global ASPire Award for Service Satisfaction, and Delivery and Customer Enablement.