United Way of Greater Cincinnati

"United Way Of Greater Cincinnati advances the common good by creating opportunities for a better life for all. Our focus is on education, income and health, because these are the building blocks for a good quality of life – a quality education that leads to a stable job, income that supports a family, and good health. United Way works each and every day to strengthen these building blocks for everyone throughout the Greater Cincinnati region.

United Way of Greater Cincinnati has had our agency partners reporting online for more than seven years, but it wasn’t until we starting using CTK last year that we could have letters of intent submitted online. CTK allows agencies that are applying for funding for the first time to access the online system without being assigned a username and password in advance. Online submission of the letters of intent has increased our efficiency three-fold – no longer do we have to wrestle with paper copies, making sure they are distributed to the appropriate reviewers – the reviewers go online to view the letters of intent. How simple (and green) is that?

To maintain accountability for our donors investments, United Way of Greater Cincinnati’s Agency Audit Review Committee conducts an in-depth review of each agency that receives funding. Until we started using CTK, the entire process was paper-based. Copies of audits and IRS Form 990s for 170+ agencies had to be copied, sorted and mailed to the volunteer reviewers, the reviewers wrote their results on a paper form and mailed back to United Way, and then those results had to be transcribed to a spreadsheet for easy tracking. Needless to say, it was a highly inefficient process for staff and volunteers alike. Now, the agencies upload their audits and IRS Form 990s to CTK, the volunteer reviewers access the documents and complete their reviews online and the results are exported to a spreadsheet, where multiple analyses can be made. The committee volunteers love the new process and are amazed at how quickly they can now complete a review."

Suzanne LeBlanc, MSW│Senior Associate
Data Analysis & Reporting│Community Impact
United Way of Greater Cincinnati

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